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Cookie Policy

Last Updated: 10-5-2026

1. Introduction

This Cookie Policy explains how Contenvo (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our website (contenvo.com) or use our platform (app.contenvo.com).

 

This policy should be read alongside our Privacy Policy.

2. What Are Cookies?

A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

  • First-party cookies are set by the website you are visiting (us).

  • Third-party cookies are set by a domain other than the one you are visiting (e.g., Google Analytics, Hotjar, Stripe).

3. How We Use Cookies

We use cookies for the following purposes:

  1. Essential / Strictly Necessary: To make the website work, allow you to log in, and process payments securely. You cannot switch these off.

  2. Analytical / Performance: To count visitors and see how they move around our website (Google Analytics).

  3. Marketing / Functionality: To understand user behavior via heatmaps and session recordings (Hotjar) or to manage email newsletters.

4. List of Cookies We Use

Strictly Necessary Cookies (Always Active)

These cookies are necessary for the website to function. They do not store any personally identifiable information.

ProviderCookie Name(s)PurposeDuration
Contenvosession_id, auth_tokenKeeps you logged in to your account.Session / 14 Days
Stripe__stripe_mid, __stripe_sidFraud Prevention: Used by Stripe to detect fraud and process payments securely.1 year / 30 mins
Cookie Botcookie_consentRemembers your cookie preferences so we don’t ask you again.1 year

Essential

Essential cookies enable basic functions and are necessary for the proper function of the website.

NameDescriptionDuration
wpconsent_preferencesThis cookie is used to store the user's cookie consent preferences.30 days

Google Tag Manager

Google Tag Manager simplifies the management of marketing tags on your website without code changes.

NameDescriptionDuration
cookiePreferencesRegisters cookie preferences of a user2 years
tdRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator.session

Login

These cookies are used for managing login functionality on this website.

NameDescriptionDuration
wordpress_logged_inUsed to store logged-in users.Persistent
wordpress_secUsed to track the user across multiple sessions.15 days
wordpress_test_cookieUsed to determine if cookies are enabled.Session

Statistics

Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.

Google Analytics

Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.

Learn more
NameDescriptionDuration
__utmvContains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.2 years after last activity
__utmxUsed to determine whether a user is included in an A / B or Multivariate test.18 months
_gaID used to identify users2 years
_galiUsed by Google Analytics to determine which links on a page are being clicked30 seconds
_ga_ID used to identify users2 years
_gidID used to identify users for 24 hours after last activity24 hours
_gatUsed to monitor number of Google Analytics server requests when using Google Tag Manager1 minute
_gac_Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.90 days
__utmaID used to identify users and sessions2 years after last activity
__utmtUsed to monitor number of Google Analytics server requests10 minutes
__utmbUsed to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.30 minutes after last activity
__utmcUsed only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.End of session (browser)
__utmzContains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server6 months after last activity

Microsoft Clarity

Clarity is a web analytics service that tracks and reports website traffic.

Learn more
NameDescriptionDuration
ANONCHKIndicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0.Session
CLIDIdentifies the first-time Clarity saw this user on any site using Clarity.12 months
_clskConnects multiple page views by a user into a single Clarity session recording.12 months
_clckPersists the Clarity User ID and preferences, unique to that site is attributed to the same user ID.12 months

5. How to Manage Your Cookies

You have the right to decide whether to accept or reject cookies.

 

On Our Website

You can change your preferences at any time by clicking the “Cookie Settings” link in the footer of our website. This will re-open the consent banner, allowing you to enable or disable Analytical and Marketing cookies.

 

In Your Browser

Most web browsers allow you to control cookies through their settings preferences. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

6. Updates to This Policy

We may update this Cookie Policy from time to time. The “Last Updated” date at the top of this page will indicate when the latest revisions were made.

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